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Article Links Added: Januray 2008
A New Year Requires New Goals: by Becky Chernek With the advent of every new year, most of us make new resolutions. Usually, they involve something that might improve our health: we will lose ten pounds (or more!), or cut out fried foods, or cut down on coffee, or quit smoking, or exercise more. Over the years, unfortunately...Read more
Article Links Added: January 2008
Standing-Room Only at ADI's Dealership Workshop! The first of the dealership-exclusive workshops hosted by the Automotive Dealership Institute has proved a resounding success. The packed workshop was led by acclaimed dealership consultant and ADI professor Rebecca D. Chernek. Dr. Robert W. Serum, former Vice President of Academics and International Programs at Northwood University and recipient of the 2007 Automotive Education Excellence Award, was among those in attendance, along with his wife, Dr. Camella Serum.... Read More
Article Links Added: December 2007
F&I Integration: A Dream Team Philosophy The history of retail automotive sales is a fascinating story in and of itself, but even more interesting is the evolving of product offerings to customers through a dealership's finance and insurance department. The industry attributes Patrick Ryan as being the pioneer who first introduced the concept of finance and insurance as a profit center for dealers back in 1964. ... Read More
Article Links Added: October 2007
ADI Forges Partnership with Famed F&I Trainer Becky Chernek October 9, 2007 - Scottsdale , AZ - Today, the Automotive Dealership Institute announced the formation of an exclusive partnership with Rebecca D. Chernek, President of Chernek Consulting, Inc. (CCI). Based in Cumming , Georgia , CCI enjoys nationwide recognition for offering the latest in F&I training, in-dealership consultations, high-energy workshops, and sales development services. ... Read More.

Article Links Added: May 2005
Building Rapport with the Sales Team By Rebecca D. Chernek Successful F&I managers remember their roots - often in the sales department - and foster a relationship with sales personnel to achieve ... Read More.

Article Links Added: April 2005
Going Paperless With E-Contracting By Rebecca D. Chernek Electronic contracting promises less paperwork and faster funding for dealers and lenders. But both groups are slow to embrace

Article Links Added: 2004/08/30 00:52:12
Menu Selling and Full Disclosure? By Becky Chernek Nobody said menu selling was going to be easy, but plenty of experts claim menu selling is the ticket to increased profits and a way to mandate full disclosure. Menu selling can be a worthwhile sellin ...	Download

Article Links Added: 2004/01/13 00:15:13
Is Your F&I Process a Ticking Time Bomb? Make sure you know for sure how it's done at your dealership. by Rebecca D. Chernek Dealer advocates scorn "payment packing", claiming this type of sales method is illegal. If so, why would countless finance managers continue to practice unethical sales methods when offering insuranc ...	Download

Article Links Added: 2004/04/05 20:12:07
CBS 60 Minutes- The Best Possible Deal? (CBS) American households have at least one car loan -- and more often than not, they've arranged that loan through a dealership after being promised "the best possible deal" on the interest... http://www.cbsnews.com/stories/2004/04/01/60minutes/main609870.shtml info@chernekconsulting.com	Download

Article Links Added: 2004/03/18 21:55:18
CDI Success Team Series Used Car Focus - A How-To Guide for the Dealer Management Team.... http://menusales.com/articles/2004_March_Used_Car_Focus.pdf info@chernekconsulting.com	Download

Article Links Added: 2004/03/18 21:51:49
Car Dealer Insider March 15th. Here are this week's Car Dealer Insider headlines: * Feds to raise the bar on what you must tell customers about their credit * Lender: You'll be on the hook in cases of identity theft you coul ... http://menusales.com/articles/CDIOnline_march15rev.pdf info@chernekconsulting.com	Download

Article Links Added: 2004/03/18 21:43:10
Channel 5 Consumer Advocates, Lawyers Take Aim At Bad Car Dealers A group of consumer activists and lawyers is taking aim at Tennessee's auto dealers. They tell our chief investigative reporter Phil Williams that too many people have been ripped off and they plan to ... http://www.newschannel5.com/content/investigates/3858.asp info@chernekconsulting.com	Download

Article Links Added: 2004/01/16 20:31:55
The Sharks Are Circling! Attorneys target dealers as they look for class action jackpots. It does not take a rocket scientist to understand the trend: Auto dealers are increasingly becoming targets for disputes about impro ... info@chernekconsulting.com	Download

Article Links Added: 2004/01/12 23:32:03
The Interview Challenge? by Rebecca D. Chernek I recently attended a finance and insurance conference for Car Dealer Insider and was asked to speak regarding "How to Avoid the Twelve pitfalls of Menu Selling". One way to maximize benefits from Menu ... info@chernekconsulting.com	Download

Article Links Added: 2004/01/12 23:31:09
WORKING YOU OR THE MENU? by Rebecca D. Chernek Ask if you're on the Menu and you'll be told, "I'm on the Menu"! As a Finance & Insurance Consultant on Menu Selling I have reviewed countless Menu systems and I have s ... info@chernekconsulting.com	Download

Article Links Added: 2004/01/12 23:28:31
Ward's Dealer Business May 1, 2002 When you think you've seen it all in this business that's the time to pack it in. I've worked in automotive retailing practically my whole adult life. I wouldn't want it any other w ... info@chernekconsulting.com	Download

Article Links Added: 2004/01/12 23:30:11
Car Dealer Insider November 11, 2002 New law gives more leverage in disputes with factories President Bush's recent signing of a law eliminating mandatory arbitration requirements from dealer franchise agr ... info@chernekconsulting.com	Download