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Added: May 2005
Building Rapport with the Sales Team
By Rebecca D. Chernek


Successful F&I managers remember their roots — often in the sales department — and foster a relationship with sales personnel to achieve ... Read More.

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Added: April 2005
Going Paperless With E-Contracting
By Rebecca D. Chernek


Electronic contracting promises less paperwork and faster funding for dealers and lenders. But both groups are slow to embrace ... Read More.

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Added: 2004/08/30 00:52:12
Menu Selling and Full Disclosure?
By Becky Chernek


Nobody said menu selling was going to be easy, but plenty of experts claim menu selling is the ticket to increased profits and a way to mandate full disclosure. Menu selling can be a worthwhile sellin ...
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Added: 2004/01/13 00:15:13
Is Your F&I Process a Ticking Time Bomb?
Make sure you know for sure how it’s done at your dealership.
by Rebecca D. Chernek


Dealer advocates scorn "payment packing", claiming this type of sales method is illegal. If so, why would countless finance managers continue to practice unethical sales methods when offering insuranc ...
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Added: 2004/04/05 20:12:07
CBS 60 Minutes- The Best Possible Deal?

(CBS) American households have at least one car loan -- and more often than not, they've arranged that loan through a dealership after being promised "the best possible deal" on the interest...

http://www.cbsnews.com/stories/2004/04/01/60minutes/main609870.shtml

bchernek@menusales.com
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Added: 2004/03/18 21:55:18
CDI Success Team Series

Used Car Focus - A How-To Guide for the Dealer Management Team....

http://menusales.com/articles/2004_March_Used_Car_Focus.pdf

bchernek@menusales.com
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Added: 2004/03/18 21:51:49
Car Dealer Insider March 15th.

Here are this week's Car Dealer Insider headlines:

* Feds to raise the bar on what you must tell customers about their credit

* Lender: You'll be on the hook in cases of identity theft you coul ...

http://menusales.com/articles/CDIOnline_march15rev.pdf

lancehelgeson@earthlink.net
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Added: 2004/03/18 21:43:10
Channel 5 Consumer Advocates, Lawyers Take Aim At Bad Car Dealers

A group of consumer activists and lawyers is taking aim at Tennessee's auto dealers. They tell our chief investigative reporter Phil Williams that too many people have been ripped off and they plan to ...

http://www.newschannel5.com/content/investigates/3858.asp

bchernek@menusales.com
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Added: 2004/01/16 20:31:55
The Sharks Are Circling!

Attorneys target dealers as they look for class action jackpots. It does not take a rocket scientist to understand the trend: Auto dealers are increasingly becoming targets for disputes about impro ...

bchernek@menusales.com
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Added: 2004/01/12 23:32:03
The Interview Challenge?
by Rebecca D. Chernek


I recently attended a finance and insurance conference for Car Dealer Insider and was asked to speak regarding "How to Avoid the Twelve pitfalls of Menu Selling". One way to maximize benefits from Menu ...

bchernek@menusales.com
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Added: 2004/01/12 23:31:09
WORKING YOU OR THE MENU?
by Rebecca D. Chernek


Ask if you're on the Menu and you'll be told, "I'm on the Menu"! As a Finance & Insurance Consultant on Menu Selling I have reviewed countless Menu systems and I have s ...

bchernek@menusales.com
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Added: 2004/01/12 23:28:31
Ward's Dealer Business

May 1, 2002

When you think you've seen it all in this business that's the time to pack it in. I've worked in automotive retailing practically my whole adult life. I wouldn't want it any other w ...

bchernek@menusales.com
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Added: 2004/01/12 23:30:11
Car Dealer Insider

November 11, 2002

New law gives more leverage in disputes with factories

President Bush’s recent signing of a law eliminating mandatory arbitration requirements from dealer franchise agr ...

bchernek@menusales.com
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